Moving FAQs
Clear, honest answers to the questions customers ask us most. Search below or browse by topic.
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As soon as you know your date. Summer weekends and the end of each month fill up first, so book early if your move falls on one of them. Last-minute moves are sometimes possible, but availability is limited.
Local moves are billed at an hourly rate based on the crew size and the number of trucks. In line with standard industry practice, billed time includes drive time from our office to your first stop and between your homes. We explain all of this upfront in your estimate.
No. We do not add fuel surcharges, stair fees, heavy item fees, or truck fees on moving day. The rate or written estimate you sign is what you pay.
Yes. Our office is open Monday to Saturday from 7 AM to 7 PM and Sunday from 9 AM to 7 PM, and we schedule moves on weekends.
Tipping is never required, but it is appreciated when a crew works hard. If you choose to tip, many customers give 10 to 20 percent of the move cost split among the crew, or 20 to 50 dollars per mover for a full day.
You choose. Our packing team can pack your whole home, only the kitchen and fragile items, or nothing at all if you prefer to pack yourself and have us load and unload.
Yes. Our crews move grand and upright pianos, gun safes, hot tubs, antiques, and other heavy or fragile pieces, using floor runners, furniture pads, and the right equipment to protect your home and your things.
Yes. Our labor only crews load or unload rental trucks, trailers, and moving containers, and arrive with dollies, pads, and tools. Tell us what you are loading when you book.
We are a licensed interstate mover. Your belongings are inventoried, padded, and loaded by our crew, and your written estimate confirms your load and delivery dates. Before the move you also receive the federal Your Rights and Responsibilities When You Move booklet.
We move homes and businesses across the metro area, from the city's neighborhoods to the suburbs and foothill towns, and we handle long distance moves to other states.
Yes. We are licensed by the Colorado Public Utilities Commission (HHG 00405), registered with the U.S. Department of Transportation (USDOT 4405681, MC-398077), and fully insured. A certificate of insurance is available on request for property managers and buildings.
It depends on the move. Interstate moves include released value protection at no extra cost, which covers up to 60 cents per pound per item, and offer full value protection for an extra charge, which covers repair or replacement value. Ask which options apply to your move, and check whether your homeowners or renters policy covers your belongings during the move.
Declutter, label every box by room, and clear the paths through your home. Save a parking spot for the truck, disconnect electronics and appliances, and pack an essentials box with medicine, documents, and a change of clothes that travels with you. Confirm the schedule with us a day or two before.
It depends on the size of your home, the distance, stairs and elevators at both ends, and how much is packed. Last-minute packing and taking apart beds or appliances add time, and so can weather and traffic. Tell us about your move for a more accurate estimate.
Our crews move in Colorado weather all year. We lay down floor runners and drop cloths to keep both homes clean and dry. If a severe storm or road closure makes the move unsafe, we will work with you to reschedule to the next opening.
Yes. Our drivers handle foothill roads and steep driveways in places like Evergreen and Boulder, as well as loading docks and freight elevators in downtown high-rises. We coordinate with property managers ahead of time on dock times and elevator reservations.
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Get in touch with our friendly office team directly or request an exact price summary for your custom move.